Refund Policy

Return Policy:

30% Restocking Fee for All Louvers and Parts!

If a Full Refund is requested and your Louvers are damaged, Shipping and the Restocking Fee will be voided. However, if the Louvers are received undamaged, there will be a Restocking and Shipping Fee.

30 Day Paint Defect Warranty Exchange with the Paint Finish Option selected upon ordering.

If your order has been marked as fraudulent it will NOT be process nor shipped out. A full Refund will be issued.

*PLEASE INSPECT PRODUCTS FOR ANY DAMAGE UPON RECEIVING THEM - NO RETURNS ONCE ACCEPTED*

*WE DO NOT COVER CUSTOM FEES*

CANCELLED ORDERS:

Due to all of our products are made to order, once an order has been placed, a cancellation with a full refund, will only be honored within 72 hours.

If the product is already in production, a cancellation and refund may still be requested. However, a 20% material fee will be assessed. NO EXCEPTIONS!

Refunds- All Refunds Take 1-2 Weeks!